ALEQANT Privacy Policy

1. Information We Collect

We may collect personal information that you provide through our website, including your name, email address, organisation, telephone number, and enquiry details. We may also collect limited technical information necessary for website operation, security, and performance.

• Directly Provided Data: Name, business email, corporate organization, telephone number, service area of interest, and messages submitted through contact forms.
• Technical & Telemetry Data: IP address, browser type, operating system, and timestamp logs collected strictly for infrastructure security and rate-limiting.

2. How We Use Information

We use personal information to respond to enquiries, communicate about our services, maintain website security, and manage legitimate business activities.

• Responding directly to business enquiries and scheduling advisory consultations.
• Operating, protecting, and maintaining website availability and preventing denial-of-service or form abuse.
• Delivering contracted services, reports, and client deliverables to active enterprise clients.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data on the following lawful bases:

• Contractual / Pre-Contractual Steps (Article 6(1)(b)): When you request information or proposals regarding our business services.
• Legitimate Interests (Article 6(1)(f)): To operate a secure, resilient corporate web presence, monitor network security, and manage corporate inquiries.
• Consent (Article 6(1)(a)): Where explicitly provided for optional communications or optional analytical cookie preferences.

4. Information Sharing

We may use trusted service providers to support website hosting, email delivery, and business operations. Personal information is shared only where appropriate and subject to applicable safeguards. We do not sell, rent, or trade your personal data to third parties.

Our operational infrastructure partners include:

• AWS (Amazon Web Services): Cloud infrastructure, serverless compute, and Simple Email Service (SES) hosted within UK / European regions.
• Cloudflare: Global DNS management, edge caching, and DDoS mitigation.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable UK legal, accounting, and statutory obligations. General website inquiries are retained for up to 24 months following the last engagement date, after which they are securely deleted or anonymised.

6. Your Rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict, or object to the processing of your personal information. Under UK data protection laws, your rights include:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure: Request deletion of your personal data where no overriding legal obligation exists.
• Right to Restrict or Object: Object to processing based on legitimate interests or request processing restrictions.

7. Contact & Complaints

For privacy-related enquiries, or to exercise any of your data protection rights, please contact our Data Protection Officer at:

Email: [email protected]
Organisation: ALEQANT BUSINESS SOLUTIONS LTD

If you are not satisfied with our response, you have the right to lodge a complaint with the UK supervisory authority: The Information Commissioner’s Office (ICO) at ico.org.uk.